IPTV Support
Need help with your Telebritain subscription? Our team is available 24/7 for setup, account and streaming questions. Choose the option below that fits what you need.
WhatsApp Support
The fastest way to reach us. Available 24/7 for setup help, account questions and general enquiries.
Chat on WhatsApp →Self-Service Guides
Most setup and streaming questions are already answered in our guides below.
View Setup Guides →What Do You Need Help With?
Frequently Asked Questions
What are your support hours?
Support is available 24/7 via WhatsApp.
I haven’t received my access details after purchase, what should I do?
Check your email, including spam or junk folders, then message us on WhatsApp if you still can’t find them.
My app isn’t loading channels, where do I start?
Start with the Troubleshooting guide, or double check your login details against the setup guide for your device.
Can I change my subscription plan?
Yes, message us on WhatsApp or browse the shop page to see all available plans.
What information should I include when I contact support?
Your order details and device type help us assist you faster. A short description of the issue, including any error message, is also useful.
Still Need Help?
Message our team on WhatsApp, or browse your IPTV Subscription UK options on the homepage.