Privacy Policy
Last updated: 1 September 2026
This Privacy Policy explains how Telebritain (“we”, “us”, “our”), a UK-focused IPTV subscription service, collects, uses and protects your personal information when you visit telebritain.com or purchase our IPTV subscription services.
1. Information We Collect
| Information | When Collected |
|---|---|
| Name and contact details | When you place an order or contact support |
| Payment information | Processed by our payment provider at checkout, not stored directly by us |
| Order and subscription history | When you purchase or manage a plan |
| Messages you send us | When you contact us via WhatsApp, email or the website |
| Basic technical data (device, browser, IP address) | Automatically when you visit the website |
2. How We Use Your Information
- To process your order and provide access to the Service;
- To respond to support requests and communicate with you about your subscription;
- To maintain the security and proper functioning of the website;
- To meet our legal and accounting obligations.
3. Sharing Your Information
We share information with third parties only where necessary to provide the Service, such as our payment processor for handling transactions. We do not sell your personal information to third parties.
4. Data Retention
We retain personal information for as long as necessary to provide the Service and meet our legal obligations, after which it is deleted or anonymised in line with our internal retention practices.
5. Your Rights
Depending on your location, you may have rights to access, correct, or request deletion of your personal information, and to object to certain uses of it. To exercise these rights, contact us using the details below.
6. Cookies
Our website may use cookies or similar technologies to support basic functionality and understand how the site is used. You can control cookies through your browser settings.
7. Security
We take reasonable steps to protect personal information from unauthorised access, loss or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
9. Contact Us
For questions about this Privacy Policy or to exercise your data rights, contact us at [email protected] or via our Support page.